Strange Order (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, complete an assessment, make an inquiry, or purchase through our online shop.

PRIVACY POLICY

Last updated: [October, 2025]

We collect information in the following ways:

If you have any questions, requests, or concerns regarding this Privacy Policy, contact:
Strange Order
Email: hello@strangeorder.com
Website: https://strangeorder.com

A. WHEN YOU COMPLETE AN ASSESSMENT OR SCORECARD.
• Personal details: Name, email address, and any business-related information you choose to share.
• Assessment data: Your answers to assessment questions and the resulting score or category.
• Technical data: Device type, browser, IP address, and usage patterns for analytics and system improvement.

B. WHEN YOU SUBMIT AN INQUIRY OR CONTACT FORM.
• Personal details: Name, email address, business name, and project information.
• Business information: Industry, years in business, and budget range.
• Project details: Any descriptions or notes you include to help us understand your needs.
This information is used solely for communication, project consideration, and responding to your inquiry.

C. WHEN YOU MAKE A PURCHASE IN OUR ONLINE SHOP.
• Personal details: Name, billing and shipping addresses, phone number, and email address.
• Payment details: Payment card information (processed securely by Shopify and its payment providers; we do not store your full card details).
• Order information: Products purchased, transaction amounts, and order history.

D. AUTOMATICALLY COLLECTED DATA (COOKIES AND ANALYTICS)
When you visit our website, we may collect data through cookies and analytics tools, including:
• Pages visited and time spent on each page.
• Traffic sources (e.g., search engine, social media, referral).
• Browser type, operating system, and device information.
This data helps us understand performance, improve functionality, and personalize your experience.

{ 12 } CONTACT US.

{ 01 } INFORMATION WE COLLECT.

{ 02 } HOW WE USE YOUR INFORMATION.

We use your data to:
1. Provide you with assessment results and related insights.
2. Respond to your inquiries and project requests.
3. Process orders, payments, and product delivery through Shopify.
4. Improve our services, content, and overall user experience.
5. Send you optional communications, updates, or resources (only if you’ve consented).
6. Comply with legal obligations, prevent fraud, and ensure platform security.
We will never sell or rent your personal information to third parties.

{ 03 } DATA SHARING AND THIRD PARTY SERVICES.

We only share data with trusted third parties necessary to operate our business:
• Shopify: Used for e-commerce functionality and payment processing. Shopify collects and stores order, payment, and transactional information in accordance with their own Privacy Policy.
• Showit: Our website platform, which hosts certain forms and pages.
• Email delivery tools (e.g., ConvertKit, MailerLite, or similar): For sending assessment results and updates.
• Analytics tools (e.g., Google Analytics): To monitor website performance and visitor engagement.
All third parties process your data securely and in accordance with applicable privacy laws.

{ 04 } COOKIES.

Cookies are small files placed on your device to improve user experience and website performance. We use:
• Essential cookies: To enable basic site functionality.
• Performance cookies: To track analytics and page performance.
• Preference cookies: To remember your language or region.
• Marketing cookies: To help us measure campaign effectiveness.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect site functionality.

{ 05 } DATA STORAGE AND SECURITY.

Your data is securely stored using encrypted systems and restricted access protocols. We retain information only as long as necessary to fulfill the purpose for which it was collected, or as required by law.
For assessment and inquiry data, we typically retain your information for up to 24 months unless you request deletion earlier.

{ 06 } PAYMENTS.

All transactions are processed through Shopify Payments or integrated third-party processors (e.g., Stripe, PayPal, Apple Pay). These providers adhere to PCI-DSS (Payment Card Industry Data Security Standard) requirements.
We do not have access to or store your full credit card details.

{ 07 } YOUR RIGHTS.

Depending on your jurisdiction (e.g., EU/EEA, UK, UAE), you have the right to:
• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for future communication.
• Request a copy of your stored data.
To exercise these rights, contact us at hello@strangeorder.com.

{ 08 } INTERNATIONAL DATA TRANSFERS.

As a business operating globally, your data may be transferred and processed outside your country of residence. All transfers comply with applicable data protection laws to ensure your information remains secure and protected.

{ 09 } CHILDREN'S PRIVACY.

Our website, assessments, and services are intended for users aged 18 and above. We do not knowingly collect or store personal information from children.

{ 10 } LINKS TO OTHER WESBITES.

Our website may include links to external platforms or partner sites. We are not responsible for the content or privacy practices of those third-party websites.

{ 11 } UPDATES TO THIS POLICY.

We may revise this Privacy Policy from time to time. Any updates will be reflected on this page with a revised “Last Updated” date. We encourage you to review it periodically to stay informed.